Psychiatry UK is the UK’s leading provider of online services, working both privately and with the NHS to support children, teenagers and adults with expert, patient centred care.
We make high-quality mental health care more available to everyone.
Private (Adults)
Specialist diagnosis and treatment for a wide range of mental health conditions and needs
Children & Adolescents
Expert ADHD, ASD and other mental health support for children and teenagers
Our Top FAQs
It can take up to 6 weeks for us to receive and process your GP referral. So, we kindly ask you not to call us during this time.
If you haven’t heard from us after 6 weeks, please reach out to your GP surgery to check the date your referral was sent.
We continue to experience unprecedented demand for referrals for both our Adult ADHD and Autism services, which has inevitably created waiting lists for assessment and treatment.
Due to multiple factors, the time you will need to wait for an assessment can change frequently, so we are unable to offer precise timescales. Our call handling team are unable to give any more information on wait times over the phone; please wait to be contacted by us.
If you are already registered with us, we will contact you by email and portal note to arrange the appointment, so please keep looking out for Psychiatry-UK emails.
We thank you for your patience and understanding and would like to reassure you of our continued commitment to improving the mental health of many thousands of patients.
If you are a Kent and Medway Adult Autism and ADHD Service patient – please read this statement
After your initial assessment, your consultant may refer you to one of our titration team to obtain a prescription for medication and titration. An update on titration waiting times can be found here
Please note that due to global drug shortages patients might experience additional delays in prescribing medication for ADHD. Please download the latest Update Regarding National ADHD Medication Shortage for further information. This information is updated regularly.
Once a letter has been drafted and approved by the consultant it will be sent to your GP and also uploaded into your notes in your MedQare portal. You will be notified by email and sms when a note has been added where you can login, read the note and also download your letter.
Please leave a note on the portal with your requested amendments and assign the note to ‘Your Doctor’. This is the fastest method for getting any changes made.
Please leave a note on the portal with your request. Assign the note to ‘Your Doctor’ or ‘Your Prescribing Nurse’ if you are in titration. Please do not assign the note to ‘Customer Support’ as this may result in a delay due to the volume of notes that are sent to this team.
Please allow a minimum of 10 days for this letter to be generated for you.
If you are registered with a GP surgery in England and you are referred by a GP to a consultant or specialist in mental health, you have the legal right to choose Psychiatry-UK as we are a qualified provider. You will need to be referred by your GP if you think you have ADHD or ASD (Right to Choose does not cover any other conditions at this time).
Find out more about Right to Choose ADHD or Right to Choose ASD
Why choose Psychiatry UK?
Convenient – Consultations via secure video call in your own home
Cost-effective – Excellent value compared to face-to-face consultations
Evidence-based – Our diagnostic approach follows National Institute for Health and Care Excellence (NICE) guidelines
Regulated – We are registered with the Care Quality Commission (CQC)
We care – Patient-led care is at the centre of everything we do
Expert
We have 270+ GMC registered Consultant Psychiatrist specialists
Trusted
Over 35,000 people trust us with their care every year
Safe
Our service is safe, compliant and we work to high ethical standards
Our Values
Compassionate
We are people centric – our patients and consultants are crucial to what we do
Ethical
We do the right thing, not just because we have to – because we want to. We exist to keep our patients safe
Expert
We provide qualified, effective and high-quality psychiatric care to our patients
Innovative
We are a digital business that looks to adopt the latest technology to provide and improve patient care
Rated as Outstanding on iWantGreatCare
Patient Reviews
Fantastic service. The prescriber was lovely and there for support. Always responded within the same day. Well worth the wait on the waiting list. Took around 6 months however the service it’s self is fantastic.
Trust Pilot, February 2024
I cannot put into words how brilliant my experience with Psychiatry UK has been. I was referred in February 2023, via my GP using the right to choose pathway, and had my assessment for ADHD the following August … I then started titration in December … and have found a medication that has changed my life. After years of feeling “different” and wondering why everything was such a struggle, I have answers and now the tools to deal with my struggles.
Trust Pilot, January 2024
My wife was recently assessed for adhd by Psychiatry UK and I was thoroughly impressed by the assessment conducted by the consultant. I am also a psychiatrist working for an NHS Trust elsewhere and was invited to support my wife during her assessment. I have been very impressed with their user-friendly online interface, ease of access to documents and direct messaging via the website.
NHS Reviews, December 2023
Rated as Outstanding on iWantGreatCare
We are recruiting!
We are actively recruiting psychiatrists, especially with Autism and ADHD experience, and non-medical prescribers with ADHD experience.